ΑΡΙΘΜΟΣ ΕΚΤΑΚΤΗΣ ΑΝΑΓΚΗΣ

22950 26900 (A.Th.E)
2641 306306 (Ionia Odos)

CUSTOMER CARE CALL CENTER

Usage Instructions

Usage Instructions

When you subscribe at our Fast Pass Nea Odos service, you will receive the e-transponder, a specialized cleaning cloth and a holder.

How do I install my e-transponder in my vehicle?

Depending on the category of your vehicle, the e-transponder must be affixed in a different spot. See pictures below. The procedure is very simple. Choose the spot, clean the surface with the specialized cleaning cloth, remove the protective cover from the sticker of the holder and press the holder towards the windshield. Slide the e-transponder gradually towards its holder in a way that the Customer Care Call Center telephone number can be seen by the driver.

For the proper function of the service, you must ALWAYS have the e-transponder affixed to the windshield of your vehicle.

In case the windshield of your vehicle is of special construction (anti-thermal), the e-transponder should be placed ONLY at the spot suggested by the manufacturer, in the specially shaded area that usually exists behind the mirror. For more information, you may consult your vehicle user manual.

In case you have more than one e-transponder in your vehicle, be sure that you have on the windshield the one you wish to charge. We remind you that each motorway network applies its own commercial policy and any discount programs are valid ONLY in the specific network and ONLY using the corresponding e- transponder. 

Category 2 Vehicle

On the inside of the windshield behind the rearview mirror of the car.

Category 3 and 4 Vehicles (trucks - buses)

Low and in the middle of the windshield, on the connection point of the vehicle’s dashboard.

Which toll lanes do I use with my Fast Pass Nea Odos e-transponder?

The exclusive electronic transaction lanes in all the toll stations, which have the characteristic sign right above the lane on the canopy of the toll station

If the electronic transaction lane is fully functioning, right under the characteristic sign you will see a green arrow

If it is not available, you will see a red X. In that case you will either go to the nearest electronic transaction lane, or you can carry out your transaction in the nearest operating lane with a toll collector. You only have to give your e –transponder to the toll collector.

For safety reasons

  • Enter the electronic transaction lane only if the vehicle in front of you has concluded its passage
  • When you enter the electronic transaction lane, your speed must not exceed 20 km/ hourand you must keep a distance of at least 10 meters from the car in front of you.
  • Be sure that you have topped up your account before every trip

What do the messages displayed on electronic signs mean?

Good - Έγκυρο

The passage of the vehicle is allowed.

 
 

Low - Οριακό

The passage of the vehicle is allowed, but the balance of your account is low and it requires immediate top up.

 
 

Bad - Άκυρο

The passage of the vehicle is not allowed because the balance of your account is not sufficient for the payment of the toll fee. In order to pass, move to the nearest lane with toll collector, pay with cash or credit / debit card and top up your account.

 
 

NO - Όχι PASS

Your e-transponder can't get recognized or is not valid. Check if you have your e-transponder affixed to the right spot and repeat the procedure. If the indication stays the same, move to the nearest lane with a toll collector and pay with cash or credit / debit card.

 
  
 

VIDEO
GALLERY

Take a look at useful video for this service and the motorway.

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MAP

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